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Buffet labels for one of the world's most upmarket hotels

The Ritz-Carlton Hong Kong is one of the world's most upmarket 5-star luxury hotels. It has 6 restaurants, 2 of which offer buffets: Café 103, for lunch and dinner, and the Lounge & Bar, which serves a breakfast buffet.

The challenge: producing consistent, high-quality buffet labels

Before implementing the Edikio Guest Flex solution, the hotel used handwritten cards to present the dishes in English and Chinese. This approach may have seemed simpler and more practical, but it had a number of drawbacks: too great a visual disparity from one label to the next, a lack of linguistic precision (particularly in terms of Asian characters), a waste of time, limited layout options, etc.

The solution: Edikio Guest Flex, which perfectly meets all your hotel's needs

The Edikio solution was introduced by a chef working at another Ritz-Carlton hotel. After our distributor Gentle Enterprises introduced the solution to The Ritz-Carlton in Hong Kong, the hotel made the decision to purchase one.

Café 103 and the Lounge & Bar were able to reap the benefits of Edikio Guest, printing hundreds of buffet labels for the dishes currently on offer, and new ones for the following season. All the personalised buffet labels contain :

  • The restaurant logo
  • The name of the dish in Chinese and English
  • Allergen icons are included in the Edikio Guest software.

The result: A high-quality, visually appealing buffet label that reinforces the hotel's brand image.

Thanks to the Edikio Guest Flex solution, employees in the Food & Beverage department can now create labels for their buffets at any time. The efficiency of buffet label production has increased considerably. Printing a card now only takes a few seconds.

There's no longer any need to write labels by hand: the Edikio Guest Flex solution can print the same font and size to maintain a consistent style from one label to the next.

The black card with white text gives an elegant, attractive look. What's more, the plastic buffet labels are easy to clean and maintain. Last but not least, these high-quality, informative buffet labels are in keeping with the hotel's brand image.

We've been using Edikio Guest Flex for 2 years. We are very satisfied. The solution is easy to use and meets our expectations. I've already recommended it to the entire catering team.

About Edikio

Edikio is a brand aimed at hospitality professionals, offering a solution for printing personalised labels on plastic cards.

The Edikio Guest solution includes a printer, card design software, a card library, black blank cards and a white printing ribbon. Edikio Guest's card design software is available in several languages and its content includes a variety of content related to the hospitality industry. Users can design and print buffet labels, price tags, room cards, luggage tags, employee badges and more.

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Discover our complete packs

Edikio Guest offers all-in-one printing solutions, ready to use on delivery. Each kit includes :

  • A label printer Printing on credit card or long format media.
  • User-friendly software and card printing, intuitive and easy to use.
  • Des consommables de qualité pour lancer vos premières impressions dès réception de votre solution : un ruban d’impression monochrome blanc, et un lot de cartes PVC noires.

Les solutions Edikio Guest se déclinent en deux modèles : Edikio Access et Edikio Flex.

Find out more about Edikio Guest solutions